Mission and values


Image - Développement international Desjardins

Founded in 1970 with the goal of sharing the expertise and experience of the Desjardins Group with emerging and developing countries, Développement international Desjardins (DID) celebrated 40 years of operations in 2010. A pioneer in the deployment and development of microfinance (also known as community finance) around the world, DID today is a world leader in this sector.

The mission of Développement international Desjardins (DID) is to increase empowerment among disadvantaged populations by facilitating access to a diverse range of financial services and by developing individual and community assets.

DID fulfills its mission by relying on fundamental values. These values have inspired DID from its inception and have guided it throughout its growth. They will continue to light the way for its future.

Access to diversified financial services

DID believes that access to financial services is a necessity, not a privilege. For this reason, DID devotes much effort to remaining innovative in its approach to reaching poor and marginalized communities and responding properly to their needs. The goal for DID is not just to improve access to financial services for the largest number of individuals, but to make a diversified range of financial services available also.

Developing community assets and leadership

For DID, the creation of locally-owned assets and infrastructure lays a foundation for community empowerment. The first step involves establishing locally-owned financial institutions. Then, collecting savings deposits to build up personal and group assets can lead to greater community self-sufficiency. Ultimately, the financial institutions receiving assistance from DID foster stronger local leadership and democracy as stakeholders in the community increasingly take part in the democratic governance of their financial institution.

Relevant solutions

DID is fully focused on tailoring its solutions to the specific needs of its partners. DID is convinced that the relevancy of its solutions is based on its ability to review and modify its products and services on an ongoing basis. To achieve its goals, DID relies on its innovation approach and project execution partnerships with experts offering knowledge and expertise complementary to its own.

Focus on the individual

Individuals are at the core of DID concerns when completing a consulting contract. In its projects, DID believes that change can only be effective when it is undertaken by the community for the benefit of the community. That is why DID strongly insists on involving individuals within the community to seek out new ideas or solutions and define local needs. For DID, the individuals involved are the resources most deserving of care and attention.

Long-lasting partnerships

When carrying out project activities, DID aims to make a significant contribution that will structure development. That is why the DID team puts so much importance on establishing long-lasting partnerships, maintaining good relationships among the stakeholders on a project as well as assisting partners throughout all phases of their development.

Strength in numbers - network integration

Cooperative financial institutions foster strong integration of their components by establishing shared services and a common identity along with strict, explicit standards for operations, mutual solidarity, self-discipline and the power to take corrective measures. Because of these features, DID is convinced that financial institutions integrated into networks are more likely to provide services to the greatest number of people, post better financial performance and display much stronger stability.